Privacy policy

Protecting your personal data is important to us. Below we explain how your data is processed when you visit this website and when you send a request via “Rent a Tolja”, in accordance with the General Data Protection Regulation (GDPR).

Controller

Kreuz & Kamm Partners GmbH, represented by Tolja Leon Kreuzkam, Von-der-Decken-Straße 16, 30163 Hannover, Germany. Email: ToljaLeonKreuzkam@KreuzundKamm.de

Purpose and legal basis

We process personal data to review your request and prepare an individual offer (request and offer initiation). The legal basis is the performance of pre-contractual measures (Art. 6(1)(b) GDPR) and our legitimate interest in handling requests (lit. f). For optional services such as analytics, your consent is the legal basis (lit. a).

Request form and email processing

The data entered in the request form (including name, email, occasion, timeframe, styling, tech and special wishes) is used solely to handle your request and prepare an offer. Transmission is by email; no database is used in this version.

Processor / email delivery

For email delivery we use Azure Communication Services (Microsoft). Data may be processed on our behalf. A data processing agreement is or will be in place with the provider. [Add specific provider details and any third-country transfer information if required.]

Hosting and server log files

When the website is accessed, technically necessary data (e.g. IP address, date and time, page requested, browser type) is processed to ensure delivery and security of the website.

Cookies and local storage

We use technically necessary local storage (e.g. for theme selection, language and your cookie choice). This is required for the operation of the website.

Third-party tracking and analytics

With your consent, we use Google Analytics (GA4) to understand how our website is used and to improve our offering. This may set cookies and transfer data to the provider. This processing is based solely on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time with future effect via the settings panel on the website. Essential website functionality is unaffected.

Retention

We store personal data only for as long as necessary for the stated purposes or as required by statutory retention periods. Requests received by email are deleted after processing is complete, within statutory limits.

Your rights

You have the right to access, rectify, erase, restrict processing, data portability and to object. You may withdraw any consent given at any time. You also have the right to lodge a complaint with a data protection supervisory authority.

Updates

This privacy policy may be adjusted as needed to reflect changes in legal requirements or processing activities.

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